Refund Policy

Refund & Cancellation Policy

 

At Anvifoods , we strive to provide our customers with the best quality homemade vegetarian and non-vegetarian pickles. Since our products are food items, we maintain strict hygiene and quality standards. This Refund & Cancellation Policy outlines the terms under which cancellations, refunds, and replacements are processed.

1. Order Cancellations

  • Orders can be canceled only before they are dispatched.

  • Once an order has been shipped, it cannot be canceled.

  • To request a cancellation, please contact us immediately with your order details.

2. Returns

  • Due to the perishable nature of our products, we do not accept returns once the order has been delivered.

  • Returns are only considered in cases where the product delivered is:

    • Damaged during transit

    • Incorrect (different from what you ordered)

  • To be eligible for a return, you must contact us within 24 hours of delivery with proof (such as photos of the damaged/incorrect item).

3. Refunds

  • Refunds are issued only under the following conditions:

    • Product is damaged or spoiled upon delivery.

    • Wrong product delivered.

    • Order canceled before dispatch.

  • Approved refunds will be processed to your original payment method within 7–10 business days.

  • Partial refunds may be issued if only part of the order was affected.

4. Replacements

  • Instead of refunds, customers may also choose a replacement for the same product (if stock is available).

  • Replacement requests must be raised within 24 hours of receiving the order.

5. Non-Refundable Situations

Refunds or replacements will not be provided in the following cases:

  • If the customer provides an incorrect address or contact details.

  • If the package is not accepted at the time of delivery.

  • If the product is tampered with or consumed partially after delivery.

  • If the complaint is raised after 24 hours of delivery.

6. How to Request Refunds or Cancellations

To request a refund, replacement, or cancellation, please contact us at:

Anvifoods 
Email: anvifoods@gmail.com
Phone: 9912256708
Address: SR 9, SS13,Reddy Colony,Sagar X Road, Nalgonda ,telangana, 508001

Please include your order number, reason for request, and supporting details (such as images, if applicable). Our team will review and respond within 2–3 business days.

7. Policy Updates

Anvifoods reserves the right to modify this Refund & Cancellation Policy at any time. Any changes will be updated on this page with a revised effective date.